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Alleviate Stress And Save Energy By Using Service Desk Software

by admin on November 6, 2013, no comments

tseIt has been the experience of many people when they have registered a ticket with a complaint that they have spent a lot of time waiting for the representative of the company to arrive on their doorstep to fix the problem. If the service department is run inefficiently, people end up waiting for days and grow more and more frustrated with the poor support. One of the main factors that something like service desk software came into existence was probably to ensure that the service department of any company, regardless of the industry, could function more effectively. In fact, I am sure that we will find that a lot of software that is currently in the market came about only to improve the system and remove or rectify the inherent problems in providing support or service. Read more about this here.

Automated support system like the service desk software might just be the best way to handle queries or grievances because it can remove the emotion from any equation. You are left only with efficiency and when something you purchased has broken down; you do not want to lose sleep over it or your temper. You also do not want delay in response time. This is where the service desk software can step in and iron out the various pitfalls we have experienced in the past. At least, that is the objective of software such as this.

Service Desk Software – Scalable To Mobile Applications

It is likely that service desk software works best when it is also linked with mobile applications. In recent times, software developers do not limit themselves to web applications alone and the reason for this is that people have become highly mobile. There are no longer chained to a PC or desktop and sitting in front of such outdated systems is becoming less common these days. Every application that we use can be applied to our mobile phones as well and this has increased the immediacy of solution exponentially.

Therefore, newer companies do not show much interest in service desk software if it has any limitations whatsoever. They want an all comprehensive package that will execute the help desk tasks in as much detail as required and in the most expedient manner. If you want to develop service desk software, you had better make sure that it has the entire gamut of features. Otherwise, it would become easily replaceable. You do not want the software to become outdated. There are simply too many IT professionals out there that are qualified to develop codes to enhance any system that may be popular today. Every day, we have a new upgraded version of the same software.

Can You Sleep Through Someone’s Snoring?

by admin on June 23, 2013, no comments

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There are people who can sleep throughout the night irrespective of the interruptions. Light sleepers are disadvantaged and can wake up at the slightest interruption. Sharing a room with a snoring person can be traumatizing for a light sleeper. Snoring pillows will sort out that problem. These pillows are designed to support the head and neck muscles during sleep. If snoring continues while using the snoring pillows, an appointment with a doctor is necessary to conduct sleep study to establish the course of the snoring. An elongated palate can cause snoring; it can be reduced through surgery.

Sleeping on the side is recommended for those with snoring problem. You can turn a sleeping person to the side if their snoring wakes you up.  Frequent changing of pillows is necessary to ensure that the pillows used don’t flatten.  Sleeping with earplugs is a temporary solution when sharing a room with a snoring person. Earplugs can make the ears sore with continued use. Some people are able to sleep with white noise in the background with a snoring person in the room. It can get very exhausting when exposed to regular snoring. A solution must be found so that everybody gets a good night rest.

Need Snoring Pillows?

Those who designed snoring pillows did so with the theory that the main cause for snoring is bad posture during sleep. This is hardly the case. There are two main types of snorers. These are mouth snorers and nose snorers. The two types need different remedies, yet the snoring pillow provides for the same remedy for these different types of snoring. Meaning, the main cause of snoring is not handled adequately as the real focus is more on solving a general problem rather than dealing with each problem individually.

Research has found that most of those who snore usually sleep on their back, causing blockage of the air space. Yet the best posture for sleep is sideways. The designers of the snoring pillows took the advantage that many snorers are not aware of that fact, no wonder they insist that the pillow has to be used when one is sleeping sideways. At the same time, these pillows do not get constant reviews yet they are both expensive. Then there is a chemical smell in the pillow which has been found to irritate many users. This has impacted negatively on users as no one wants to share a room with a pillow that has got a bad stench.

Natural Ways To Combat Panic Attacks

by admin on April 9, 2013, no comments

nwtocpaThere are several things that you can do to prevent or reduce panic attacks. Many people who want to alleviate stress and anxiety drink Chamomile tea. This type of tea has a sedative effect so they can sleep better. It is also suggested to get include sufficient amount of omega-3 in your diet. This is because omega-3 can reduce the effects of stress and anxiety on considerable levels. Fish is a good source of this essential nutrient. It is also encouraged to stay away from stimulant such as caffeinated drinks. Switch for fruit juices or smoothies. You can also decrease episodes of panic attacks by learning effective stress management. You should take a break if you think that you are already tired. It is also recommended to plan your activities well. This is to avoid neglecting important tasks and getting frustrated about it. You should also learn to prioritize your responsibilities. You should not accept assignments or responsibilities more than you can handle. It would also help to exercise regularly because this will help calm down your nerves. You should also engage on fun activities and surround yourself with people who you can trust. These panic remedies may work. But if the attack occurs too often, it is advised to visit the doctor right away.

There are other panic attack remedies aside from medications and therapy. However, it is important to understand that medications and therapy are very important. You should not replace them with simple panic attack remedies. Relaxation therapies such massage and yoga can be helpful for people suffering from chronic anxiety. If you are having panic attacks, you should try to insert a yoga session into your schedule. This will help you get rid of tension and recover from a stressful event. Getting a massage is also beneficial because it can help you relax your nerves. You should also exercise regularly. Studies show that exercise helps elevate “feel good“ hormones. Exercising regularly will not only help you reduce anxiety. This is also good for your overall health. One of the most effective ways to avoid panic attacks is to get rid of the elements that provoke it. If you think that you are working too much, you should request for a vacation. You cannot completely avoid stress and anxiety in your entire lifetime but you can learn to manage them. It is suggested to take some time and reflect about your lifestyle so you can determine the things that give your chronic stress and anxiety.

What You Must Do To Avoid Panic Attacks

Panic attacks can affect your life. You can predict when panic attacks will come back. The best thing that you can do is find panic attack remedies. Panic attacks can be triggered by various elements. You have to identify the main cause of the problem before you can determine the solution. This will require you to reflect on your lifestyle and everything that you do. You might get surprised that some of your daily activities are actually triggers stress and anxiety. Once you have identified that gives you chronic stress and anxiety, you should be willing to eliminate them. It is essential to understand that you cannot get hold of many things without losing something. If you are already working on various assignments at work and these are already taking all of your time and energy, you should not accept more assignments. You have to save some time for yourself to avoid panic attacks. It is also advised to enjoy every break time that you have. You should change the atmosphere and breathe fresh air during break time. It is also recommended to learn breathing techniques. If you can feel that you are already stressed, you should use these breathing techniques.

Poster Fun Means Big Bucks

by admin on April 1, 2013, no comments

Your country needs you! During the pre-TV years of the First and Second World Wars, the public display of colorful, graphic posters gave the federal, state, and local governments as well as private companies their best shot at transmitting this message to the broadest possible audience. These home-from pinups were designed not only to encourage able-bodied men to enlist in the armed forces, but also to challenge every citizen to chip in toward the war effort as best they could, whether by conserving food and fuel, planting a Victory garden, or buying war bonds.

Historycrazedposter

From the development of chromolithography late in the 19th century until the proliferation of TV in the middle of the 20th century, posters thrived as a means of mass communication. The medium’s popularity as an advertising tool is thought to have been sparked by French lithographer Jules Cheret, who while on a trip to London was inspired by the brightly colored woodcut prints that called attention to American circuses. Upon his return to Paris, Cheret began to create similar bold posters to promote subjects ranging from plays and novels to kerosene.

For decades to follow, posters that combined bold colors and uncomplicated images and text were produced around the globe to advertise travel destinations, films, cigarettes, cars, and magazines and to spread political and social-service messages. Although posters are still used today to publicize concerts, lectures, and other events, television spots long ago overtook them as the primary source of visual communication.

Wartime Posters

Thousands of patriotic posters were produced in the United States during the First and Second World Wars. Printed by the federal government, state and local organizations, and private companies, these images were hung in train stations, post offices, banks, factories, schools, and other public areas. Covering a wide array of subjects, they were designed to inspire all members of society to contribute to the greater good. Women were urged to write letters and knit socks for soldiers, can food, and join the Army as nurses. And during the Second World War, “Rosie the Riveter,” the muscle-flexing heroine of a Westinghouse Electric poster, prompted women to enter the domestic workforce while their husbands, brothers, and neighbors fought overseas.

To convey their messages effectively, poster designers often turned to national icons like Uncle Sam and Lady Liberty to act as celebrity spokespeople of sorts. In another attention-getting device, one word in the text – such as SAVE, JOIN, HELP, DEFEND, or PRESERVE – was frequently printed larger than the rest for emphasis. Slogans, some of which we still utter today, were also used. “Loose Lips Might Sink Ships” was the warning emblazoned on a 1943 poster distributed by Seagrams Distillers to hang in port-town bars.

“The intention of these posters was to persuade viewers, to move them emotionally, and to grab their attention,” says Nicholas D. Lowry, head of the poster department at Swann Galleries, an auction house in New York City that holds semiannual poster sales in August and January. “They still do that today.”

Today’s Market

For a time it seemed that collectors considered patriotic posters the poor relations in the poster market, and their relatively low prices remained more or less unchanged during a boom in the poster market in the early 1990s. But a strong showing at Swann’s January 1997 auction may have signaled an upswing in interest as bargain hunters discover what loyal fans have believed all along – that these pieces are aesthetically pleasing, affordable, and abundant compared with the 19th-century art and advertising posters that had attracted the attention of collectors earlier in the decade.

“It’s still a very affordable specialty,” confirms dealer George Theofiles, owner of Miscellaneous Man, in New Freedom, Pa., and author of American Posters of World War One: A Price and Collectors Guide (Dafran House; New York; 1973 currently out of print). “Many good pieces – even those dating to the First World War – can be found today for around $100.”

Rare posters start at about $500 and reach as high as several thousand dollars, yet many examples can be found for about $50 to $250. One important factor affecting a poster’s value is the number of the original printing. Posters distributed on the state or local level or within private companies often came from small print runs, which accounts for their relative rarity today. On the other hand, those printed by the thousands by the federal government survive in greater numbers, making them more accessible and affordable. Other factors affecting price include a known illustrator or designer, condition, and age (examples from the Second World War are generally more common than those from the First World war).

Who Collects and Why

Nostalgia is a driving force for many collectors in this field. “These posters represent a time when our country was united for one cause in a way it hasn’t been since,” says Mel Meehan, owner of Meehan Military Posters in New York City, a company that has dealt exclusively in this area for almost 20 years. “Many collectors feel a personal connection with the work and often search for a particular image they remember from the era.”

Professionals of all ages make up another sizable group of collectors, according to Ms. Meehan. Although these devotees – doctors, nurses, farmers, bond salesmen, and military personnel among them – are often too young to remember wartime events firsthand, they appreciate the now-outmoded, and often-idealized, depictions of their occupations that these posters provide.

“Whether a collector is interested in graphic design or American history, there’s something that will appeal to every taste,” says Mr. Theofiles.

Experts recommend having vintage posters analyzed by a paper conservator, who may advise cleaning and deacidifying the paper for greater longevity. Conservators can also repair minor tears or adhere an archival backing to strengthen a poster. Collectors who wish to display their posters should frame them behind Plexiglas that has a layer of UV protection. Those with larger collections should lay the works flat in wide file drawers or flat storage boxes with a sheet of acid-free paper between each.

What You Should Be Looking For

Printed on inexpensive paper and intended for a short life on a billboard, few posters of any type survive unblemished. Patriotic posters, however, were often saved as mementos, allowing a greater number to make it through the years in good condition. Here’s how to find the best examples in your price range.

Examine the image: Are the colors, lines, and overall design still clean and clearly expressed?

Ask about stains. While water stains can often be removed by a conservator, oil stains cannot; a knowledgeable dealer should be able to tell the difference.

Your country needs you! During the pre-TV years of the First and Second World Wars, the public display of colorful, graphic posters gave the federal, state, and local governments as well as private companies their best shot at transmitting this message to the broadest possible audience. These home-from pinups were designed not only to encourage able-bodied men to enlist in the armed forces, but also to challenge every citizen to chip in toward the war effort as best they could, whether by conserving food and fuel, planting a Victory garden, or buying war bonds.

History

From the development of chromolithography late in the 19th century until the proliferation of TV in the middle of the 20th century, posters thrived as a means of mass communication. The medium’s popularity as an advertising tool is thought to have been sparked by French lithographer Jules Cheret, who while on a trip to London was inspired by the brightly colored woodcut prints that called attention to American circuses. Upon his return to Paris, Cheret began to create similar bold posters to promote subjects ranging from plays and novels to kerosene.

For decades to follow, posters that combined bold colors and uncomplicated images and text were produced around the globe to advertise travel destinations, films, cigarettes, cars, and magazines and to spread political and social-service messages. Although posters are still used today to publicize concerts, lectures, and other events, television spots long ago overtook them as the primary source of visual communication.

Wartime Posters

Thousands of patriotic posters were produced in the United States during the First and Second World Wars. Printed by the federal government, state and local organizations, and private companies, these images were hung in train stations, post offices, banks, factories, schools, and other public areas. Covering a wide array of subjects, they were designed to inspire all members of society to contribute to the greater good. Women were urged to write letters and knit socks for soldiers, can food, and join the Army as nurses. And during the Second World War, “Rosie the Riveter,” the muscle-flexing heroine of a Westinghouse Electric poster, prompted women to enter the domestic workforce while their husbands, brothers, and neighbors fought overseas.

To convey their messages effectively, poster designers often turned to national icons like Uncle Sam and Lady Liberty to act as celebrity spokespeople of sorts. In another attention-getting device, one word in the text – such as SAVE, JOIN, HELP, DEFEND, or PRESERVE – was frequently printed larger than the rest for emphasis. Slogans, some of which we still utter today, were also used. “Loose Lips Might Sink Ships” was the warning emblazoned on a 1943 poster distributed by Seagrams Distillers to hang in port-town bars.

“The intention of these posters was to persuade viewers, to move them emotionally, and to grab their attention,” says Nicholas D. Lowry, head of the poster department at Swann Galleries, an auction house in New York City that holds semiannual poster sales in August and January. “They still do that today.”

Today’s Market

For a time it seemed that collectors considered patriotic posters the poor relations in the poster market, and their relatively low prices remained more or less unchanged during a boom in the poster market in the early 1990s. But a strong showing at Swann’s January 1997 auction may have signaled an upswing in interest as bargain hunters discover what loyal fans have believed all along – that these pieces are aesthetically pleasing, affordable, and abundant compared with the 19th-century art and advertising posters that had attracted the attention of collectors earlier in the decade.

“It’s still a very affordable specialty,” confirms dealer George Theofiles, owner of Miscellaneous Man, in New Freedom, Pa., and author of American Posters of World War One: A Price and Collectors Guide (Dafran House; New York; 1973 currently out of print). “Many good pieces – even those dating to the First World War – can be found today for around $100.”

Rare posters start at about $500 and reach as high as several thousand dollars, yet many examples can be found for about $50 to $250. One important factor affecting a poster’s value is the number of the original printing. Posters distributed on the state or local level or within private companies often came from small print runs, which accounts for their relative rarity today. On the other hand, those printed by the thousands by the federal government survive in greater numbers, making them more accessible and affordable. Other factors affecting price include a known illustrator or designer, condition, and age (examples from the Second World War are generally more common than those from the First World war).

Who Collects and Why

Nostalgia is a driving force for many collectors in this field. “These posters represent a time when our country was united for one cause in a way it hasn’t been since,” says Mel Meehan, owner of Meehan Military Posters in New York City, a company that has dealt exclusively in this area for almost 20 years. “Many collectors feel a personal connection with the work and often search for a particular image they remember from the era.”

Professionals of all ages make up another sizable group of collectors, according to Ms. Meehan. Although these devotees – doctors, nurses, farmers, bond salesmen, and military personnel among them – are often too young to remember wartime events firsthand, they appreciate the now-outmoded, and often-idealized, depictions of their occupations that these posters provide.

“Whether a collector is interested in graphic design or American history, there’s something that will appeal to every taste,” says Mr. Theofiles.

Experts recommend having vintage posters analyzed by a paper conservator, who may advise cleaning and deacidifying the paper for greater longevity. Conservators can also repair minor tears or adhere an archival backing to strengthen a poster. Collectors who wish to display their posters should frame them behind Plexiglas that has a layer of UV protection. Those with larger collections should lay the works flat in wide file drawers or flat storage boxes with a sheet of acid-free paper between each.

WHAT TO LOOK FOR

Printed on inexpensive paper and intended for a short life on a billboard, few posters of any type survive unblemished. Patriotic posters, however, were often saved as mementos, allowing a greater number to make it through the years in good condition. Here’s how to find the best examples in your price range.

Examine the image: Are the colors, lines, and overall design still clean and clearly expressed?

Ask about stains. While water stains can often be removed by a conservator, oil stains cannot; a knowledgeable dealer should be able to tell the difference.

The Rewards Are Huge For A Good Collector’s Eye

by admin on March 26, 2013, no comments

On February 19, 1998, a small be-ribboned box said to hold a 61-year-old piece of cake realized $29,900 at auction. Sealed in its silk-covered cardboard container, the coveted confection hailed from the 1937 nuptials of the Duke and Duchess of Windsor, whose possessions were sold over a nine-day period at Sotheby’s New York. Diana D. Brooks, Sotheby’s president and one of the evening’s auctioneers, quipped, “I think that was a record for a piece of wedding cake.” The buyers, a young couple from San Francisco, reportedly have no intention of ever opening the package.

Lofty prices are becoming increasingly common in the auction world. “The market for celebrity material has grown tremendously in the past decade,” confirms Michael Schwartz, director of Entertainment Memorabilia at Butterfield, Butterfield & Dunning Los Angeles, a firm whose semiannual sales regularly encompass the famous (Elvis Presley’s American Express card sold for $63,000 in 1995) and the infamous (bank robber Clyde Barrow’s pocket watch: $20,700 in 1997).

Why Prices Soar

When owned by a celebrity, ordinary objects are transformed into cultural artifacts. They become part of our collective memory bank, whether as a generation or as a nation. “Everybody has a favorite movie star, singer, or musician that they remember fondly,” Mr. Schwartz points out. “Owning a piece of that person, so to speak, is an opportunity to hold on to some of those memories.”

Add to those memories a sprinkling of celebrity glitter and you’ve got a potential gold mine. For instance, a dress belonging to Diana, Princess of Wales, sold for $222,500 at Christie’s New York more than four times the average price of the other 79 designs offered at the June 1997 sale. Was it the dress itself (an elegant yet simple ink-blue velvet gown) that determined the price, or the fact that the Princess attended a state dinner at the White House and danced with John Travolta while wearing it?

Memories and mystique play a part, concedes Nancy Valentino, vice president for Popular Arts at Christie’s New York, but a guarantee of authenticity from a major auction house can also push prices sky ward. “It’s easy for a small shop to say, ‘This belonged to Humphrey Bogart,’ but you couldn’t be sure,” she notes. “At auction, property comes directly from the celebrity or his or her estate. People will pay a lot more for an item if it carries the weight of an international fine art house.”

Final prices often far surpass presale estimates. The Windsors’ wedding cake, for example, was expected to bring somewhere between $500 and $1,000. A faux-pearl necklace owned by Jacqueline Kennedy Onassis (John John tugs at it in one famous photo) was estimated at $500 to $700 prior to the April 1996 Sotheby’s auction of her estate. It sold for a whopping $211,500. “Prices are not about the objects,” Ms. Valentino explains, “they’re about the person who owned them.”

Who’s Hot?

Property of entertainment icons like James Dean and Marilyn Monroe always fares well when brought to auction, Michael Schwartz reports, as does memorabilia from classic films such as Gone With the Wind, The Wizard of Oz, and Casablanca. In addition, possessions of royalty and the social elite – whose public travails are often discussed but whose private lives are rarely seen – garner their share of collector curiosity.

A 1995 auction of property belonging to Mr. and Mrs. Frank Sinatra, held at Christie’s New York, totaled more than $2 million. Highlights included a piano that the well-loved crooner often used during rehearsals ($51,750) and a golf cart inscribed “Ol’ Blue Eyes” on one side and “Lady Blue Eyes” on the other ($20,700). Industry insiders speculate that the entertainer’s death last May could push prices even higher should these pieces be auctioned again in the future.

Memorabilia from late-20th-century celebrities like the Beatles, Barbra Streisand, and Madonna has also realized thousands on the auction block in recent years. Mr. Schwartz explains: “As younger buyers enter the market, they want to collect property of the icons they grew up with.”

The Smell Of Success

by admin on March 13, 2013, no comments

monroeInternational Flavors & Fragrances confirmed this week that it will sponsor the upcoming Marilyn Monroe memorabilia exhibition and auction at Christie’s. And that’s just the beginning.

The Monroe project is merely the opening salvo of a bold advertising and promotional blitz meant to raise IFF’s profile in the hypercompetitive fragrance supply industry. One of the more intriguing aspects of the effort is that it is partially aimed at consumers, as well as potential customers among fragrance manufacturers and marketers. For a supplier to be able to toot its horn shows how much the industry has matured.

Eugene Grisanti, IFF chairman, president and chief executive officer, portrayed that media effort as a widening beyond IFF’s usual base of advertising in trade publications to those read by consumers, both nationally and internationally. IFF also will be launching a web site in the next two months.

“We feel that it is time that people know more about IFF,” he said, adding that it simply is a matter of raising the company’s profile as a leader among suppliers in the fragrance world.

Grisanti, however, was quick to stress that as a supplier, IFF’s role remains supportive, and he is being careful not to “steal the thunder” of IFF’s clients, the manufacturers who conceive, market and sell the fragrances. “We don’t think we are taking away from the genius and creativity of the marketing effort of our customers,” he said.

Polishing IFF’s image, he continued, is important because perception means a lot in fragrance marketing and “in our business, success breeds success.” Hot supply houses attract attention within the industry.

IFF already had begun raising its flag earlier this year with a trade ad pointing out that IFF was the developer of seven of the top 10 women’s fragrances of 1998 as ranked by NPD BeautyTrends.

IFF does not reveal budgets. But industry sources estimate that the company, which in the past had restricted its advertising to the trade, probably will at least double the outlay to $4 million or $5 million. The sum may not appear large, industry executives note, but the concept could have far more impact than the figures suggest.

The first step is the Marilyn Monroe exhibit, consisting of more than 1,000 lots of the actress’s possessions, including all her clothing, jewelry, books and other personal items. Monroe had willed her possessions to her acting teacher and mentor, Lee Strasberg, and the entire trove has been in storage for the last 36 years.

The objects will be organized into an exhibit which will go on tour this summer with shows in Los Angeles, Buenos Aires, London and Paris, as well as an exhibition at Christie’s in New York. IFF will co-host a reception in each city, then sponsor events surrounding the auction that will be held here in three sessions on Oct. 27-28.

Plans for the event were detailed at Christie’s Thursday by Nancy Valentino, senior vice president of marketing for the Americas. “I believe it will break all the records, at least do in the millions,” she said. In addition to belonging to Marilyn Monroe, America’s ultimate celebrity, the collection eclipses past assortments in terms of breadth. “It’s not just fashion, or just paper or decorative items, it’s a mixture of everything. It’s a life.”

The collection runs the gamut from Monroe’s grand piano to a platinum wedding ring, bearing 35 diamonds, that was given to her by Joe DiMaggio.

IFF’s advertising push comes in a period when feverish competition has become a way of life in the fragrance supply industry. IFF, which traditionally has been the leader in fine fragrances, still claims to be the sales leader. But parity has developed in the competition for new business, with rival Firmenich grabbing a large share. Givaudan Roure also has claimed the sales crown.

Through all of this, IFF has gone through a management restructuring, putting IFF veterans in key jobs. Among the main players are Carlos A. Lobbosco, corporate vice president for Europe, Africa and the Mideast; Nicolas Mirzayantz, fragrance division vice president of Europe, Africa and the Mideast and creative and commercial director based in France; Stuart Maconochie, president of the fragrance division, who previously ran the European region; Tim Schaffner, fragrance vice president for North America, and Robert G. Corbett, president of the flavor division.

“All these are experienced professionals who know what the business is about,” Grisanti said. “They can work very closely together as a team.”